Frequently Asked Questions

Find quick answers to the most common questions about our products, delivery, warranties, and more.

What warranty do Shownic products come with?

Every Shownic product carries an official warranty. Compressors in air conditioners, refrigerators and freezers are covered for two to three years, and other components for one to two years. The exact terms are printed on the warranty card in the box, so keep it with your invoice.

Shownic is sold through authorised dealers across the region, who arrange delivery and installation. Online ordering is coming soon. Send us your location through the contact form and we will point you to the nearest dealer.

Returns are handled by the dealer you purchased from, under their returns policy. If a product is faulty, contact us directly and we will arrange warranty service.

Yes. Air conditioners, washing machines and water heaters are installed by authorised technicians. Ask your dealer to arrange it at the point of sale, or contact us and we will connect you with the nearest service centre.

Yes. Our climate and refrigeration products are engineered and tested for the conditions of this region, with components selected for consistent performance and a long service life.

Yes. Our showroom is open to visitors, and Shownic products are also available through authorised dealers across the region. Contact us with your city and we will point you to your nearest option.

Yes. Service and genuine parts are handled through the authorised service network. Contact us with your model number, which appears on the rating plate and the warranty card, and we will direct you to the nearest centre.

es. Inverter models adjust their power to the job rather than running at full load, which lowers consumption across air conditioning, refrigeration and washing.

Still have questions?

Saturday to Thursday. We answer within one working day.