Find quick answers to the most common questions about our products, delivery, warranties, and more.
All Shownic products come with official warranty coverage. Warranty periods vary by product category: Compressors (AC, Refrigerator, Freezer) typically carry 2-3 year warranties, while other components carry 1-2 year warranties.
Yes, we offer free delivery on all orders over $150 across Iraq. Orders under $150 have a flat delivery fee.
Yes, we accept returns within 14 days of delivery for products in original, unopened condition. Please contact our support team to initiate a return.
Yes, professional installation is available for air conditioners, washing machines, and other large appliances in major cities across Iraq.
Absolutely. Our products feature tropical compressors and components specifically designed for extremely hot areas and demanding climatic conditions.
Once your order is shipped, you will receive a tracking number via email and SMS. You can also check your order status in your account dashboard.
Yes, we have authorized dealers and showrooms across Iraq. Visit our Store Locator page to find the nearest location.
We accept cash on delivery, bank transfers, and major credit/debit cards.